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FAQ

The navigation system for Microsoft Office & Co. guides you directly to the solution inside the application.
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What does YouGuideMe.com help me with?

YouGuideMe.com technology offers you a completely new and fast method to answer your questions about well-known Windows applications. You don’t have to waste time with boring Google queries or searching in forums to find specific functions or to be able to change special set-ups within applications. YouGuideMe helps you directly from inside the live application, not via a simulation, video or documentation but rather step by step towards your desired goal!

How does YouGuideMe.com work in detail?

YouGuideMe.com reads object information from the software application in order to highlight individual elements when using the Guide. Don’t worry – only standard information within the application is processed and absolutely no specific information, let alone sensitive data is read or in any way communicated to us or to third parties.

Which software applications does YouGuideMe.com currently support?

Guides are currently available for the following applications, but we are continually expanding our content:

  • Microsoft Word 2010 & 2013
  • Microsoft Excel 2010 & 2013
  • Microsoft PowerPoint 2010 & 2013
  • Microsoft Outlook 2010 & 2013
  • Windows 7 & 8 (8.1)
  • Internet Explorer 8,9,10,11
  • Firefox
  • iTunes

Are the Guides language and version-specific?

Yes! Most of the Guides are available in both English and German as well as in various versions. Therefore a Word 2013 Guide in the German language also requires a Word 2013 Version with German as the interface language.

Is YouGuideMe.com secure?

We take data protection very seriously and therefore don’t transmit any sensitive information to ourselves or to third parties. The only data that is communicated is the name of your open software application and context-sensitive information, which is necessary to return meaningful hits in the live search of the software. This only happens when the YouGuideMe.com application is open. So long as it is in the background (the orange symbol in your system tray) absolutely no data is transmitted to the server.


Furthermore for the time being YouGuideMe.com can be used without any registration and without having to give your e-mail address etc..

What does YouGuideMe.com cost?

YouGuideMe is free for private users until further notice.

Can companies also use YouGuideMe.com?

Companies and other commercial users receive 30-day usage rights, enabling them to get an overview of the functionality of the software. If you have further interest in using the software after this trial period then our business solution “TT Guide” is the right choice for you. If interested, or if you have any questions, simply send an email enquiry to us via info(at)tt-s.com or visit us at www.tt-s.com/guide.

Contact

YouGuideMe.com
info(at)youguideme.com

tts Knowledge Products GmbH
Executive Directors: Bianca Beckenkamp · Ulrich Ude · Dr. Rolf Zajonc
Registered Office: Heidelberg · Reg. Nº HRB 715 920
Jurisdiction: Heidelberg
Sales Tax Identification Nº: DE 813 674 420

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